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FAQ

Ask Us Your Questions

FAQ

Do you have questions?
We are here to help you.

What sets Mitik apart from other adventure tourism companies?

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Mitik stands out for the exclusive ownership of the establishments in which Mitik is an investor, located in magnificent territories. We offer a 100% exclusive experience with premium comfort, exclusive territories, and 4-season adventures. Our team of enthusiasts tests each experience and ensures high-end service from start to finish.

Where are Mitik's accommodations located?

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Mitik owns its own accommodations including several outfitters in Quebec, a site in Saskatchewan, and a nature inn overlooking the Saguenay Lac-Saint-Jean Fjord. Each location provides the necessary comfort after a day of adventure in unique territories.

What type of cuisine is served at Mitik?

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At Mitik, you savor dishes made from local and seasonal products, in spaces designed to share the taste of the land. Each meal is an invitation to discover the authentic flavors of our territories.

How does Mitik ensure the safety of its clients?

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Your safety is our priority. We adhere to rigorous standards so that you can fully enjoy every moment. On the water, in the mountains, or in the forest, you are accompanied by professional guides who know the terrain perfectly. Several of our activities are approved by Adventure Ecotourisme Québec, including many of our outfitters that are members.

Does Mitik offer activities year-round?

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Yes, Mitik opens the doors to a Canada that transforms from one season to another. From the thrill of the snowy winter trails to the awakening of the forests in spring, from summer adventures on the water to fall hunts and hikes in vibrant landscapes, Canada can be explored year-round with Mitik.

Who are the guides at Mitik?

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Our local guides know the terrain perfectly and take you off the beaten path, discovering wild territories and rich wildlife. Each experience is an immersion in nature with expert advice from passionate professionals.

What types of adventure tourism are offered in Quebec?

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Quebec is known for its outdoor adventure activities such as snowmobiling, hiking, ATV riding, kayaking, wildlife observation, and wild camping. These experiences allow you to discover the boreal landscapes while experiencing strong emotions.

Who are Mitik's services aimed at?

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Our offers are aimed at nature enthusiasts, families seeking escape, fishing or hunting lovers, as well as adventurers wishing to discover Quebec differently, regardless of their level of experience.

Are Mitik's circuits suitable for beginners?

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Yes, our circuits are designed to suit both beginners and experienced adventurers. Equipment is provided and activities are supervised to ensure an accessible and safe experience for all.

What is Mitik's concept 'Infinite Nature. Absolute Comfort.'?

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It is our philosophy: to offer the most authentic experience possible in the wild nature of Canada, while ensuring premium comfort in our establishments. We combine adventure in exclusive territories with high-end accommodations.

How can I share my experience with Mitik?

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Share your greatest adventures with #MITIK on social media. Be part of our community and inspire other explorers by sharing your photos and adventure stories.

Does Mitik offer multi-activity packages?

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Yes, Mitik offers multi-activity stays combining adventure, indigenous culture, and accommodation in a lodge. You can experience multiple activities in one package for a complete adventure.

What are the main fishing regions served by Mitik?

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The Côte-Nord, Nunavik, Hautes-Laurentides, Saguenay, Labrador, and Bas St-Laurent are recognized fishing regions, home to a diversity of species such as indigenous brook trout, Atlantic salmon, lake trout, walleye, northern pike, Arctic char, and the great coregonus.

Are there fishing limits or quotas to respect?

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Yes, fishing is regulated by strict quotas according to species, zones, and seasons. These rules aim to preserve fish populations and their habitats. Mitik ensures compliance with these regulations and the protection of its territories.

Do I need a permit to fish with Mitik?

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Yes, a valid fishing permit is mandatory for anyone, resident or non-resident. A permit can be obtained from authorized vendors or online. Mitik can assist you with the steps to obtain it based on your location.

What defines ethical hunting at Mitik?

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Ethical hunting is based on respect for nature, the practice of fair shooting, the use of regulated equipment, and knowledge of species' breeding cycles. Mitik ensures that every hunt is conducted responsibly.

When do the hunting seasons take place in Quebec and Nunavik?

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The seasons vary by species: black bear (spring and fall), moose (fall), deer (fall), woodcock (fall), small game - grouse, hares, ptarmigan - (fall-winter) and waterfowl - snow geese, ducks, cranes - (fall). Mitik offers an updated calendar each year.

What species can be hunted with Mitik's programs?

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Depending on the season and the region, you can hunt moose, black bear, deer, waterfowl (white geese, ducks, cranes), woodcock, hare, grouse, and partridge.

What equipment do Mitik outfitters offer?

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Our outfitters offer fully equipped cabins with private bathrooms, heating, complete bedding, local dining, professional guides, and boats. Several of our outfitters also rent snowmobiles, side-by-sides, electric bikes, pontoons, as well as various activities like kayaking, canoeing, sliding, etc.

Are Mitik establishments open year-round?

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Several of our establishments welcome visitors in both summer and winter. Each season offers different activities: fishing in spring/summer, vacationing, hunting in autumn, snowmobiling, and wildlife observation in winter.

How to book a stay at Mitik?

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You can book online through our website, or contact us by phone or email. Our agents will help you choose the ideal experience according to your preferences.

What is Mitik's cancellation policy?

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Contact our customer service for details on any changes or cancellations. Fees may apply according to our cancellation policies, which will be detailed to you at the time of booking.

How are the rates structured at Mitik?

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Prices vary according to the duration of the stay, the type of activity, the chosen accommodation, and the included services. We also offer tailored options based on your needs and budget.

Do the packages include everything necessary?

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Yes, most of our packages are all-inclusive: guides, equipment, and meals. You can also choose customized options based on your preferences and budget.

Is Mitik certified for its activities?

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Yes, we comply with all the standards of the adventure tourism industry in Quebec. Our guides are certified, and we maintain the highest standards of quality and safety.

What is the maximum group size for activities?

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Groups are intentionally limited to preserve the authenticity of the experience and ensure personalized service. The size varies depending on the activity, but we always prioritize smaller groups for a total immersion in nature.

Does Mitik offer services for businesses and corporate groups?

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Yes, we offer tailor-made packages for companies looking for team building activities or corporate retreats. Our exclusive territories provide a unique setting to strengthen team cohesion.

What languages are spoken by Mitik's guides?

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Our guides offer bilingual service in French and English. Some guides also speak other languages. We ensure that each client can experience their adventure in the language of their choice.

How does Mitik commit to Indigenous communities?

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Mitik values Indigenous culture and incorporates authentic cultural elements into its experiences. We work in collaboration with local communities to provide a unique perspective on the territory.

What equipment is provided for winter activities?

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For winter activities such as snowmobiling, we provide all the necessary equipment: snow suits, helmets, boots, mittens. Everything is included so you can enjoy the Canadian winter safely and comfortably.

Are there age restrictions for the activities?

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Restrictions vary depending on the activities. Some are suitable for children from 6 years old, while others require a minimum age of 16 or 18. We adapt our programs to accommodate families with children.

Does Mitik offer romantic packages for couples?

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Yes, we offer intimate experiences for couples: stays in secluded chalets, candlelit dinners with a view of nature, private guided activities. Perfect for a romantic getaway or a memorable marriage proposal.

How to get to Mitik establishments?

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Access varies depending on the establishment. Some are accessible by road, while others require transport by seaplane or snowmobile. We organize all necessary transfers and will provide you with the details upon booking.

What is the best time to observe wildlife?

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Each season offers unique opportunities: bears in spring and summer, moose and deer in autumn, beavers in spring, summer, and autumn. Our guides know the best times and places to maximize your chances of observation.

Does Mitik offer outdoor courses or training?

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Yes, we offer training in wilderness survival, fishing techniques, animal tracking, and other outdoor skills. Learn ancestral and modern techniques with our experts.

Can I bring my own fishing or hunting equipment?

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Absolutely! You can bring your personal equipment. We also provide all the necessary high-quality gear for those who prefer to travel light.

Is there cell service in the lodges?

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Cell coverage may be limited in our wilderness areas. It's the perfect opportunity to disconnect! We have emergency communication means, and all our lodges offer Wi-Fi in common areas. Please inquire during the booking process.

Is Mitik accessible to people with reduced mobility?

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Some of our establishments are adapted to accommodate people with reduced mobility. Contact us to discuss your specific needs and we will customize your stay.

What environmental measures does Mitik take?

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We practice sustainable tourism: responsible waste management, use of local products, respect for hunting and fishing quotas, environmental education. We preserve our territories for future generations.

Can I give a Mitik stay as a gift?

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Yes, we offer customizable gift certificates for all our experiences. It's the perfect gift for nature and adventure lovers. Valid for one year with the possibility of extension.

How does Mitik handle medical emergencies?

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All our guides are trained in first aid and CPR. We have emergency evacuation protocols and satellite communications. The facilities are equipped with complete medical kits. Some facilities have subscriptions with Air Médic.

What are the options for vegetarians or people with allergies?

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Our kitchen accommodates all dietary restrictions. Please inform us of your restrictions when booking. Our chefs will create delicious menus with local products tailored to your needs.

Are there special activities for photographers?

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Yes! We offer photo packages with access to exceptional sites, outings during golden hours, and wildlife hides. Our guides know the best spots to capture the wild beauty of Canada.

What is the recommended minimum stay duration?

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We recommend a minimum of 3 days to truly disconnect and experience Mitik. However, we also offer 2-day excursions for those with less time.

Are pets allowed?

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In general, pets are allowed in our establishments. Please inquire during the booking process.

How does Mitik train its guides?

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Our guides undergo rigorous training: knowledge of the territory, survival techniques, first aid, nature interpretation, customer service. They also complete training from Aventure Tourisme Québec. They are passionate and share their love of the territory.

Can I extend my stay once on site?

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Depending on availability, it is often possible to extend your stay. Our teams on site will do their best to accommodate your request and allow you to enjoy our territories for longer.

Does Mitik offer loyalty programs?

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Yes, our regular clients benefit from exclusive advantages: preferential rates, priority access to new experiences, invitations to special events. Ask for details when making your reservation.

What souvenirs can I bring back from my stay?

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Our shops offer local products, indigenous crafts, clothing with the logo of our outfitters/territories, and unique souvenirs. Leave with an authentic piece of Canada and support local artisans.

How can I physically prepare for the activities?

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Preparation depends on the chosen activity. For hiking and intensive activities, good physical condition is recommended. We will provide specific preparation advice upon confirmation.

Are there spa or relaxation services?

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Some of our establishments offer Nordic spas, saunas, and massage therapy services. Perfect for relaxing after a day of adventure. Inquire about the options available at your destination.

Can Mitik arrange transfers from the airport?

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Yes, we arrange all necessary transfers from the main airports. Transportation is often included in our all-inclusive packages. We take care of all the logistics for a stress-free trip.

What is the policy in case of bad weather?

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Nature is unpredictable and is part of the adventure! We adapt activities according to weather conditions to ensure your safety. In case of extreme conditions, we offer alternatives or a postponement.

Are tips included in the packages?

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Tips are not included in our rates. It is customary to thank the guides and staff for their excellent service, but this remains at your discretion based on your satisfaction.

How is transportation organized to the remote territories of Mitik?

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Depending on the destination, we use different means of transportation: 4x4 vehicles, seaplanes, side-by-sides, snowmobiles, or boats. All transportation from the meeting point is organized and often included in your package.

Can I get to the Mitik establishments with my own vehicle?

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Some of our establishments are accessible by road with secure parking available. For more remote sites, we arrange transfers from designated meeting points.

How long do the transfers to the outfitters take?

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The duration varies depending on the destination: from 3 hours to several hours for the most remote sites. The journey is part of the adventure and offers spectacular views of the wilderness.

Are the transports suitable for people who suffer from motion sickness?

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We take all precautions to ensure your comfort. Let us know if you are prone to motion sickness and we will adjust the itinerary or offer preventive solutions.

Are there baggage limits for seaplane transport?

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Yes, seaplane flights have weight restrictions generally limited to 20-25 kg per person. We will provide the exact details at the time of booking. Arrangements can be made for specialized equipment.

How is transport ensured in winter?

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Our winter vehicles are perfectly equipped: modern snowmobiles, tracked vehicles, complete safety equipment. Our drivers are experienced in driving in winter conditions.

Does Mitik offer a shuttle service between its different establishments?

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For multi-site packages, we organize all transfers between our establishments. It's an opportunity to discover different territories and landscapes during your stay.

What happens if weather conditions prevent transport?

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Safety is a priority. In case of unfavorable conditions, we postpone or reorganize transport. We have contingency plans and will keep you informed of any changes.

What resources does Mitik provide before the stay?

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We provide detailed preparation guides, recommended equipment lists, weather information, territory maps, and advice from our experts to help you prepare for your adventure.

Where can I find information about local wildlife and flora?

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Our on-site guides are living encyclopedias! We also provide identification books, species maps, and documentation in our lodges. Interpretation workshops are offered.

Does Mitik offer resources to learn fishing techniques?

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Yes, we offer guides and training sessions with our experts. You will learn the best techniques for each species and each season.

Are there maps of the trails and territories available?

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All our outfitters have detailed maps of the territories, hiking trails, fishing sites, and hunting areas. GPS units are available for certain self-guided activities.

How can I find information about hunting and fishing regulations?

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We provide all the up-to-date regulatory documentation. Our experts will explain the specific rules for each area and ensure that you are in compliance with all regulations.

Does Mitik offer resources for nature photography?

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Yes, we share photo tips, best times and spots, techniques for photographing wildlife. Some guides are also photographers and can accompany you.

Are there resources available to identify animal tracks?

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Absolutely! We have guides for identifying tracks, droppings, and signs of animal presence. Our guides will also teach you these ancestral tracking techniques in the field.

How can I access detailed weather forecasts to plan my activities?

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We provide daily weather reports tailored to outdoor activities. Our team consults multiple sources and advises you on the best windows for each activity.

Does Mitik offer resources for learning forest survival?

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Yes, we provide survival manuals, hands-on workshops, and the expertise of our guides. Learn how to make fire, build a shelter, find water, and navigate in the forest.

Where can I find recipes for Quebec's local cuisine?

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Our chefs are happy to share their recipes for local specialties. We also have regional cookbooks in our lodges.

Can I fish without a guide in Mitik's outfitters?

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Yes, several of our outfitters offer self-guided fishing for experienced clients. You will receive maps, rules, and recommendations upon arrival. Some areas remain accessible only with a guide for safety or conservation reasons.

What is the best season for fishing for trout, walleye, or pike?

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Generally, trout is active from the opening in spring, walleye bites more at the end of spring and early summer, and pike is accessible throughout the season until autumn. Our experts will advise you based on the timing of your stay.

Can I bring my hunting weapon or rent one on-site?

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You can bring your weapon if it complies with Canadian regulations (with declaration at the border if you are a non-resident). Some outfitters also offer rentals of regulated weapons. Inquire at the time of booking.

Are the butchering or game registration services included?

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Several outfitters offer additional services: game registration, preparation, freezing, or transport. Fees may vary depending on the species and the province. Details are provided in the package.

Does Mitik offer activities for children under 10 years old?

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Yes, some activities are suitable for young children, such as easy hikes, guided canoeing or kayaking, wildlife observation, survival workshops, or fishing by the lake. Each establishment specifies the recommended minimum ages.

Are there family packages or suitable accommodations?

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Yes, our establishments offer family chalets, children's rates, and all-inclusive packages designed for active families. We can also customize your stay according to your needs.

What formalities are required for hunters or fishermen coming from Europe?

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European travelers must present a valid passport, and in the case of hunters, a temporary firearms import permit (form RCMP 5589 for Canada). Mitik assists you with all the procedures based on your origin.

Can I pay in euros or with an international card?

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Yes, we accept most international cards. Payments are made in Canadian dollars, but we provide you with an equivalent estimate in euros or US dollars at the time of booking.

Is it possible to book now and pay later?

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Yes, we offer the option to book with a deposit and pay the balance later, according to the terms of the chosen package. Our agents will explain the details to you.

Do I need to purchase travel insurance to participate?

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We highly recommend it, especially for stays outside of cellular network coverage. Check that your insurance covers outdoor activities (snowmobiling, hunting, fishing, etc.). Mitik can guide you to specialized insurers if necessary.

What happens in case of injury during an activity?

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All our guides are trained in first aid. In case of emergency, evacuation protocols are in place. Some outfitters have an Air Medic subscription. We recommend insurance that covers these risks.

What activities are accessible to people with reduced mobility?

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Some accommodations and activities are accessible or adaptable (fishing from a dock, ground floor accommodation, personalized guided outings). Contact us to organize a stay tailored to your mobility.

Can I check the local weather before each activity?

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Yes, we provide accurate forecasts for each area. Our teams monitor several sources (MétéoMédia, Environment Canada) to adjust schedules and ensure an optimal experience.